Help for guests
Price
What is a security deposit for reservation platforms excluding Airbnb?Where can I see the extra fees for my booking?How can I know if there are extra fees?What is a security deposit for Airbnb bookings?Do You Offer Discounts?Where can I see the final price for a property before booking?Where can I see the final price for a property I have already booked?Where can I see the final price for a Holidu Portal property?Where can I see the final price for a property I have already booked in Holidu Portal?Are there extra fees for a Holidu Portal reservation?
Payments
What are the accepted payment methods on Airbnb?What are the accepted payment methods for my booking on Airbnb?When Can I Pay for a Holidu Booking?When Can I Pay for a Booking.com Reservation?When Can I Pay for an Airbnb Booking?When Can I Pay after booking on Holidu?Can I change my payment method on Airbnb.com?What are the accepted payment methods for my booking on Booking.com?Why is my payment failing on Holidu?Why is my payment failing on Booking.com?Why is my payment failing on Airbnb.com?What are the accepted payment methods on Holidu?Can I change my payment method on Booking.com?Can I change my payment method on Holidu?When Can I Pay after booking on Airbnb?When Can I Pay after booking on Booking.com?
Placing a booking
Do You Offer Long-Term Rentals?Why didn't I receive my Airbnb booking confirmation?What is the maximum amount of nights I can book?Why didn't I receive my Booking.com booking confirmation?Why didn't I receive my booking confirmation?How long in advance can I place a booking on Airbnb?How long in advance can I place a booking on Booking.com?How long in advance can I place a booking on Holidu?How long in advance can I place a booking on VRBO?What is the maximum amount of nights I can book on Holidu Portal?Why didn't I receive my booking confirmation for a redirected Holidu Portal Booking?How do I know if a Holidu Portal property is available?Do you offer long-term rentals on Holidu Portal?How Can I Finalize My Reservation for a Holidu Portal booking?How do I search for properties in Holidu Portal?How long in advance can I place a booking on Holidu Portal?Why didn't I receive my booking confirmation for a Holidu Portal Booking?How can I make my reservation on Holidu?
Property information
Where can I find details about the property before booking my stay on Holidu.com?Review Guidelines for GuestsCan I Bring My Pet(s) To My Booked Airbnb Vacation Rental?Can I Bring My Pet(s) To My Booked Holidu Vacation Rental?Where can I find details about the property before booking my stay on Airbnb.com?Where can I find details about the property before booking my stay on Booking.com?Can I Bring My Certified Service Animal To My Booked Vacation Rental?Where can I find details about the property after booking my stay on all channels except on Holidu.com ?Where can I find details about the property after booking my stay on Holidu.com ?Is the property fully accessible?Can I Book An Airbnb Vacation Rental And Bring My Pet(s)?Can I Book A Holidu Vacation Rental And Bring My Pet(s)?Can I Book A Booking.com Vacation Rental And Bring My Pet(s)?How can I see what attractions, shops, places there are around the property and how far they are on Airbnb?How can I see what attractions, shops, places there are around the property and how far they are on Booking.com?How can I see what attractions, shops, places there are around the property and how far they are on Holidu Booking Portal?How can I see what attractions, shops, places there are around the property and how far they are on Holidu?
Booking modification
How can I change my booking dates on an Airbnb reservation?How can I change my booking dates on a Holidu reservation?How can I change my booking dates on a Holidu reservation for a property in France?How can I change my booking dates on a Booking.com reservation?How can I change the number of guests on an Airbnb reservation?How can I change the number of guests on a Booking.com reservation?How can I change the number of guests on a Holidu reservation?How can I change the number of guests on a Holidu reservation for a property in France?
List at Holidu
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Help with a trip issue
What to Do If Your Booked Property Isn't Clean: A Guide for GuestsWhat to Do If Something Is Broken or Isn’t Working: A Guide for GuestsWhat to Do If Your Host Is Misbehaving or Rude: A Guide for GuestsHow can I reach support for Holidu Homes?Who can I contact in case of an emergency?How can I reach support for Holidu Portal?
Check-in and check-out
Where Can I Find My Check-in Instructions?Where Can I Find the Check-in Instructions for my Airbnb reservation?Where Can I Find the Check-in Instructions for my Booking.com reservation?How Can I Organize My Check-In & Check-Out?Where Can I Find the Check-in Instructions for my VRBO reservation?How to Organize Your Check-OutWhat can I do if I cannot check in?
Booking Cancellation
Will I Be Charged If I Cancel My Booking?What Happens If the Host Cancels My Booking.com reservation?What Happens If the Host Cancels My Airbnb Booking?What Happens If the Host Cancels My Booking?What to do If I Need to Cancel Due to an Unexpected Event?When will I receive my refund for a Holidu cancelled booking?When will I receive my refund for an Airbnb cancelled booking?When will I receive my refund for a Booking.com cancelled booking?How do refunds work on Airbnb.com?How do refunds work on Holidu?How do refunds work on Booking.com?How Can I Cancel My VRBO Booking?How Can I Cancel My Booking.com reservation?Where can I find the cancellation policy for my booking on Holidu?How Can I Cancel My Holidu Booking?How Can I Cancel My Airbnb Booking?Where can I find the cancellation policy for my booking on Booking.com?Where can I find the cancellation policy for my booking on Airbnb?