Who can I contact in case of an emergency?

Your safety is our top priority. In situations where your safety is at risk or in the event of an emergency, it is crucial to contact local authorities or emergency services immediately to ensure prompt assistance.

Immediate Emergency Response

If you are experiencing a life-threatening emergency, always contact local emergency services first. Do not wait to contact your host or our support team if your safety is at immediate risk.

Health and Safety Concerns

If you are having a medical emergency during your stay, please always keep your host informed of the situation so that they can offer support. Additionally, contact the local authorities immediately.

• Alert your host about the medical emergency
• Contact local emergency services without delay
• Provide location and relevant medical information to emergency responders

Major Urgent Events

In the event of a serious event that represents danger, theft, illegal activities, or related situations, contact the local authorities as your first course of action. This includes situations such as break-ins, safety threats, or criminal activity.

Emergency Numbers by Region

European Union

In the European Union, for serious conditions including stroke, heart attack, or major accidents, summon an ambulance by calling 112. This is the universal emergency number for ambulance, fire department, and police services.

Other Regions

If you are traveling outside the European Union, research and save the local emergency numbers for your destination before your stay begins. Emergency numbers vary by country, so it is important to know the correct contacts for your specific location.

Holidu Support for Emergencies

In addition to contacting local authorities, our specialized support team is available 7 days a week for emergencies. We are here to guide you through any issues and provide additional assistance once you have contacted local emergency services.

• Our support team can help coordinate with your host
• We can provide guidance on next steps after contacting authorities
• We offer 24/7 emergency support throughout the week

Summary of Emergency Contacts

In order of priority:

1. Contact local emergency services (ambulance, police, fire department) immediately for life-threatening situations
2. Inform your host of the emergency if it is safe to do so
3. Contact Holidu support for additional assistance and coordination

Remember, your safety is paramount. Always prioritize contacting local authorities in any emergency situation, regardless of other considerations.