Can I Bring My Certified Service Animal To My Booked Vacation Rental?

Yes, in European countries, certified service animals are allowed at vacation rentals regardless of a property's pet policy, and hosts cannot charge additional fees for them. However, exceptions may apply in specific health and safety situations—for example, if a host has a certified dangerous allergy. We recommend reaching out to your host in advance to ensure a smooth stay.

What Is Considered a Service Animal in Europe?

Service animals in Europe are defined more narrowly than in the United States. The following are recognized as assistance animals:

• Guide dogs for the blind
• Hearing alert dogs for the deaf
• Seizure alert dogs
• Other classes of assistance dogs

Important note: Therapy animals (such as those used for anxiety support) are not considered service animals in Europe, unlike in the US.

How Should I Notify My Host?

It's best to inform your host about your service animal before your booking or as soon as possible after confirming your reservation. This allows the host to prepare and ensures there are no surprises upon arrival. Include details about your certified service animal to help your host understand your needs.

What If My Host Raises Concerns?

If your host objects to your service animal, contact our customer support team. Service animals are protected under European regulations, and hosts must accommodate them except in rare cases involving certified health or safety concerns. We're here to help resolve any issues and ensure your stay is comfortable and compliant with local laws.