Where can I find the cancellation policy for my booking

Understanding your cancellation policy is important before you finalize your booking. Here's how to find the cancellation policy for your reservation on Holidu and Booking.com.

Finding the cancellation policy on Holidu

To view the cancellation policy for your property on Holidu, follow these steps:

Before you book

1. Enter your travel dates by selecting your check-in and check-out dates
2. Scroll down to the House Rules section on the property page
3. Look for the dedicated cancellation policy box
4. Click "More Details" to expand and see the complete cancellation terms and conditions

After you book

Once you've completed your reservation, you'll receive a confirmation email from Holidu. The cancellation policy specific to your booking will be listed under the "Cancellation" section of this email. You can refer to this information at any time.

Finding the cancellation policy on Booking.com

If you're booking through Booking.com and want to check the cancellation policy, here's where to find it:

Before you book

1. Enter your check-in and check-out dates to see property availability
2. Look at the "Your Choices" section on the booking page
3. Review the cancellation policy that applies to your specific dates
4. This will show you whether the property offers free cancellation or if cancellation fees apply

After you book

After completing your booking on Booking.com, you'll receive a confirmation email. The cancellation policy for your reservation will be clearly displayed in the "Cancellation" section of this email for your reference.

Key information to review

When you view the cancellation policy, make sure you understand:

• Whether the booking offers free cancellation
• The deadline for free cancellation
• Any cancellation fees or penalties that may apply
• How refunds are processed if you cancel within the allowed timeframe

The cancellation policy may vary depending on the property and your booking dates, so it's important to review the specific policy for your reservation.