Where can I find the cancellation policy for my booking

Understanding your booking's cancellation policy is important for planning your stay. Here's how you can easily locate the cancellation policy information for your reservation on Holidu and Booking.com.

Finding your cancellation policy on Holidu

You can find the cancellation policy for your Holidu booking in several places:

Before booking

1. Enter your travel dates on the property page
2. Scroll down to the House Rules section
3. Look for the cancellation policy information in the dedicated box
4. Click "More Details" to view the complete cancellation terms and conditions

After booking

Once you've completed your reservation, check your confirmation email from Holidu. The email contains all booking details including:

• Your specific cancellation policy under the "Cancellation" section
• The exact cancellation terms that apply to your dates
• Important deadlines for cancellations

You can refer to this email at any time to review your cancellation policy details.

Finding your cancellation policy on Booking.com

If you're booking through Booking.com, you can locate the cancellation policy as follows:

Before booking

1. Select your check-in and check-out dates
2. Review the "Your Choices" section on the booking page
3. Check the cancellation options that apply to your specific dates
4. Look for information about free cancellation or any associated fees

After booking

After completing your reservation on Booking.com, you'll receive a confirmation email. This email includes:

• All your stay details and booking information
• Your cancellation policy clearly listed in the "Cancellation" section
• Reference information you can use to check your policy anytime

Why check your cancellation policy

Your cancellation policy determines:

• Whether you can cancel for free
• Any cancellation fees that may apply
• Important cancellation deadlines
• Your rights regarding refunds

It's always a good idea to review your cancellation policy when you book and keep it handy for future reference.