Where Can I Find My Check-in Instructions?

Finding your check-in instructions is easy. Your check-in details, including the exact property address and key collection instructions, are available through multiple convenient channels. Here's how to locate them quickly.

Check Your Booking Confirmation Email

The fastest way to access your check-in information is through your booking confirmation email. Holidu sends this email immediately after you complete your reservation.

• Look for an email from Holidu in your inbox
• If you can't find it, check your spam or junk folder
• The email contains all essential check-in details you need for your arrival

Access Your Check-in Details on Holidu

You can view your check-in information anytime by logging into your Holidu account on the website or app.

Via Holidu Website

1. Visit Holidu.com
2. Log into your account with your email and password
3. Navigate to the "Bookings" or "My Bookings" section
4. Select your upcoming reservation
5. Your check-in address and key collection instructions will be displayed

Via Holidu Mobile App

1. Open the Holidu app on your smartphone
2. Log into your account
3. Go to the "Bookings" section
4. Tap on your reservation to view all check-in details

Contact the Host Directly

If your arrival date is approaching and you haven't received your check-in instructions, you can reach out to the property host directly.

• Your booking confirmation email includes the host's contact information
• Use the messaging system within your Holidu account to communicate with the host
• The host typically responds within a few hours

What Check-in Information You'll Receive

Your check-in instructions will include:

• The exact property address
• Key collection instructions (if applicable)
• Check-in time and any special access procedures
• Contact information for the host or property manager
• Parking information (if available)

Tips for a Smooth Check-in

• Save your check-in email or screenshot the details on your phone
• Review the instructions at least one day before arrival
• Contact the host immediately if you have questions about check-in procedures
• Ensure you arrive during the specified check-in time