If your booking has been cancelled and a refund applies, the timing depends on how you paid. For Holidu bookings paid with "Pay On," the refund goes to your original payment method and usually appears within 2 to 4 business days, depending on your bank's processing speed. Bookings made with "Pay Now" on Booking.com or Airbnb are refunded by those platforms, so check with them for timing.
How long does a refund take for a Holidu booking?
If your reservation has been cancelled, Holidu will send any applicable refund to the original payment method you used when you made the reservation. The refunded amount should appear in your bank account within 2 to 4 business days. The exact time depends on your bank's processing speed.
When will I receive my refund for a Booking.com cancelled booking?
If you booked through Booking.com and chose "Pay Now," Booking.com manages your refund. Once your booking is cancelled, any applicable refund is processed directly by Booking.com. For updates on timing, contact Booking.com's customer service by chat or phone.
If you chose "Pay On," Holidu processes your refund instead. Refunds are sent to your original payment method and usually appear within 2 to 4 business days, depending on your bank.
When will I receive my refund for an Airbnb cancelled booking?
Airbnb handles all payments for its bookings, so it also processes any applicable refund. For help with timing, contact Airbnb's customer service through chat. You can also review these Airbnb Help Center articles:
Will I always get a refund after cancelling?
Not always. Whether you receive a refund depends on the cancellation policy that applies to your booking and the date you cancelled. If a refund is due, it will follow the timing described above for your payment method.
Need more help?
If you have questions about your refund, visit the Holidu Help Center or contact the platform that processed your payment. Having your booking details ready will help them find your reservation faster.
Do you want to contact us?
We’re here to help. You can contact us directly if you need assistance or have questions.
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