What to Do If Your Host Is Misbehaving or Rude: A Guide for Guests

We understand that dealing with a host who is misbehaving or rude can be uncomfortable and stressful. Your comfort and safety are important to us. If you experience this situation, we are here to offer direct support and help mediate the situation on your behalf.

How to File Your Complaint

1. Document the Incident

• Take Notes: Record specific details of the incident, including what was said or done, the date, and the time it occurred.
• Gather Evidence: Save any relevant messages or emails that illustrate the host's behavior.

2. Contact Us Directly

Please fill in the form at the end of this page with a clear and objective description of the issue, along with any evidence you have. We will get back to you as soon as possible.

Our Commitment to You

Once you have submitted your complaint, our team will step in to help mediate the situation with the host and work towards a resolution that ensures your comfort and safety. Rest assured, your concerns are important to us, and we are dedicated to helping you have a pleasant stay.