Will I Be Charged If I Cancel My Booking?

We understand that plans change and you may need to cancel your booking. Whether you'll be charged depends on the cancellation policy set by the host for your specific property.

Understanding Cancellation Policies

Each property has its own cancellation policy, which the host decides and displays before you complete your booking. Cancellation policies typically range from flexible to strict:

• Flexible: Allows free cancellations up to 24 hours before check-in
• Moderate: Offers partial refunds depending on when you cancel
• Strict: Limited or no refunds available

The specific terms and any charges will depend on the exact policy chosen by your host and the cancellation date you select.

How to Check Your Cancellation Policy

To find out whether you'll be charged if you cancel, follow these steps:

1. Check your booking confirmation email from the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.)
2. Log into your account on the booking platform via their website or mobile app
3. Navigate to "My Trips" or "My Bookings" section
4. Find your specific booking and look for cancellation details and the refund policy

Before You Cancel

Always review the full cancellation policy details before canceling your booking. The policy will clearly state what refund amount you'll receive (if any) based on when you cancel. If you're unsure about the charges, contact the host or the platform's customer support team before proceeding with your cancellation.

Remember that cancellation charges, if applicable, are determined by the host's policy and the timing of your cancellation—not by the platform itself.