Will I Be Charged If I Cancel My Booking?

We understand that plans can change, and you may need to cancel your booking. Whether you'll be charged depends on the cancellation policy set by your host for that specific property.

Understanding Cancellation Policies

Each property has its own cancellation policy, which the host determines and displays before you complete your booking. These policies vary widely and can include:

• Flexible: Free cancellations up to 24 hours before check-in
• Moderate: Partial refund if cancelled within a specific timeframe
• Strict: Limited or no refund if cancelled within a certain period

The closer your cancellation date is to check-in, the more likely you'll be charged a fee or lose part of your payment.

How to Check Your Cancellation Policy

To find out if you'll be charged, follow these steps:

1. Check your booking confirmation email from the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.)
2. Log into your account on the booking platform via their website or app
3. Go to "My Trips," "My Bookings," or a similar section
4. Select your booking to view the full cancellation policy and any associated fees

What to Do Before Cancelling

Before you cancel, review the cancellation policy details for your specific booking. The policy will clearly state:

• The deadline for free cancellation
• Any refund amounts if you cancel after that deadline
• Whether the host offers modifications instead of cancellation

If you have questions about your specific booking's cancellation terms, contact customer support through the platform where you made your reservation for clarification before proceeding.