Will I Be Charged If I Cancel My Booking?

Whether you'll be charged for cancelling your booking depends on the cancellation policy set by the host. It's important to understand these terms before you complete your reservation, as different policies offer varying levels of flexibility and refund options.

Understanding Cancellation Policies

Each host sets their own cancellation policy, which is displayed before you book. These policies typically range from:

• Flexible – Allows free cancellations up to 24 hours before check-in
• Moderate – Offers partial refunds if cancelled within a certain timeframe
• Strict – Provides limited or no refunds for cancellations

The specific terms and refund amounts vary by property and platform, so it's crucial to review the policy for your specific booking.

How to Check Your Cancellation Policy

To find out whether you'll be charged if you cancel:

1. Check your booking confirmation email from Holidu or the platform you used
2. Log into your account on the platform where you booked (Holidu, Airbnb, Booking.com, Vrbo, etc.)
3. Navigate to "My Trips" or "My Bookings"
4. Look for the cancellation details and policy information for your specific reservation

What Happens If You Cancel

When you cancel a booking, the refund you receive depends on when you cancel relative to your check-in date and the host's specific policy. If you cancel within the allowed timeframe for your policy type, you may receive a full or partial refund. If you cancel outside this window, you may not receive any refund.

For more information about your specific booking or to understand your cancellation options, refer to your booking confirmation or contact the support team on the platform where you made your reservation.