Real Decreto 933/2021: Guest Registration in Spain

If you operate a vacation rental property in Spain, understanding Real Decreto 933/2021 is essential for legal compliance. This comprehensive guide explains the regulation, its impact on hosts, and how Holidu simplifies your reporting obligations through our online check-in feature.

What is Real Decreto 933/2021?

Real Decreto 933/2021 is a Spanish regulation designed to enhance security and prevent criminal activities within the vacation rental and car rental sectors. Under this law, hosts and intermediary platforms like Holidu must collect and report detailed information about guests, properties, and bookings to the Spanish Ministry of the Interior within 24 hours of check-in.

When Did This Law Come Into Effect?

The regulation came into force on January 2, 2023. There was a transition period lasting until October 1, 2024. After October 1, 2024, failing to comply with this decree may result in an infraction with fines depending on the severity:

• Minor infraction: €100 to €600
• Serious infraction: €601 to €30,000
• Very serious infraction: €30,001 to €200,000

How Does This Law Affect Hosts?

Your Compliance Responsibilities

As a host with properties in Spain, you must ensure guest and booking information is reported to the Spanish Ministry of the Interior within 24 hours after each check-in. This requirement applies regardless of your residence or nationality—if your property is located in Spain, you must comply.

What Information Must You Report?

You must collect and report the following mandatory guest information:

• Full names of all guests
• Date of birth
• Residency address
• Contact details (phone number or email address)
• ID type and number (for all adults)
• Soporte ID number for guests with a Spanish ID (NIF or NIE)
• Relationship to minors (when applicable)

Additionally, transaction and property details are required, which Holidu automatically collects on your behalf.

Where Do You Report This Data?

Data must be reported to the SES Hospedajes platform provided by the Spanish Ministry of the Interior. However, reporting requirements vary by region:

• Most of Spain: SES Hospedajes platform
• Catalonia: Mossos d'Esquadra
• Basque Country: Ertzaintza

How Holidu Helps You Comply

Our Online Check-In Feature

Holidu simplifies compliance with Real Decreto 933/2021 through our integrated online check-in feature. This tool automatically collects guest information and reports it to the appropriate Spanish authorities within 24 hours of check-in.

Steps to Submit Data Through Holidu

Follow these steps to activate and use Holidu's online check-in feature:

1. Register on the SES Hospedajes platform by visiting the official Spanish Ministry of the Interior website
2. Navigate to "Hospedajes y alquiler de vehículos" and select "Access to the register of HOSPEDAJES establishments and entities"
3. During registration, select "Send communications via webservice" to enable automated reporting
4. In your Holidu account, activate the Guest Online Check-in feature
5. Choose your relevant authority (SES Hospedajes, Mossos d'Esquadra, or Ertzaintza)
6. Enter your login credentials from SES Hospedajes or the applicable regional authority

Once configured, Holidu automatically sends guest details to the authorities by 11:00 PM on the check-in day. Ensure all guest information is complete to avoid potential fines.

What Holidu Does Automatically

As an intermediary platform, Holidu:

• Collects and securely stores guest and booking information
• Automatically reports this data to the Spanish Ministry of the Interior via the SES Hospedajes platform
• Submits information within 24 hours after bookings become non-refundable
• Updates the SES Hospedajes platform if a non-refundable booking is later cancelled

For more details on how to use this feature, visit our FAQ on the Guest Check-in Feature.

Important Reminders

Verify Guest Information Accuracy

Even though Holidu reports guest details automatically, you remain responsible for ensuring all mandatory information is collected and accurate. If any information is missing, collect it directly from guests upon check-in.

Confirm Your Setup

After activating online check-in, verify that you:

• Selected the correct authority (SES Hospedajes, Mossos d'Esquadra, or Ertzaintza based on your property location)
• Provided correct login credentials
• Checked the "Send communications via webservice" box on the SES Hospedajes platform

Useful Resources

For comprehensive information about Real Decreto 933/2021, consult the official Spanish government sources:

• Official BOE Publication of Royal Decree 933/2021
• Official BOE Publication BOE-A-2015-3442, Article 39
• Holidu Guest Check-in Feature FAQ

Frequently Asked Questions

Does Real Decreto 933/2021 apply to all properties in Spain?

Yes, this regulation applies to all vacation rental properties located in Spain, regardless of the host's residence or nationality.

What happens if I don't comply with this regulation?

Non-compliance can result in fines ranging from €100 to €200,000 depending on the severity of the infraction. Minor violations incur €100–€600, serious violations €601–€30,000, and very serious violations €30,001–€200,000.

Do I need to register separately with SES Hospedajes?

Yes, you must register on the SES Hospedajes platform and activate "Send communications via webservice" to enable Holidu's automated reporting feature.

Can Holidu report data for properties in Catalonia and the Basque Country?

Yes, Holidu supports reporting to Mossos d'Esquadra (Catalonia) and Ertzaintza (Basque Country). Select your relevant authority when activating the online check-in feature.

What if a booking is cancelled after being reported?

Holidu will automatically update the SES Hospedajes platform to cancel or withdraw the previously reported booking information.

Is the online check-in feature mandatory?

While the feature simplifies compliance, the legal requirement to report guest information within 24 hours remains mandatory. Holidu's online check-in feature is the most efficient way to meet this obligation.

How can I verify that Holidu has reported my bookings?

You can verify reported bookings by checking confirmed and non-refundable bookings in your Holidu account. The platform automatically tracks submissions to authorities.

What guest information do I need to collect?

You must collect full names, dates of birth, residency addresses, contact details, ID types and numbers, and Soporte ID numbers (for Spanish ID holders). Guests provide this information through the online check-in form sent via email.

Thank you for being a valued Holidu host and for prioritizing compliance with Spanish regulations.