Real Decreto 933/2021 is a Spanish regulation that requires hosts and accommodation platforms to collect and report guest information to the Spanish Ministry of the Interior. This law aims to enhance security and prevent criminal activities within the vacation rental sector. If you operate properties in Spain on Holidu, understanding and complying with this decree is essential to avoid significant fines.

What is Real Decreto 933/2021?

Real Decreto 933/2021 is a Spanish royal decree that came into force on January 2, 2023. It mandates that all short-term accommodation providers, including platforms like Holidu, collect detailed guest and booking information and report it to authorities. The regulation applies to all properties located in Spain, regardless of whether the host is a Spanish resident or not.

The transition period ended on October 1, 2024. After this date, non-compliance can result in fines ranging from €100 to €200,000, depending on the severity of the infraction.

How Does Real Decreto 933/2021 Affect Hosts?

As a host with properties in Spain listed on Holidu, you must ensure that guest and booking information is reported to the Spanish Ministry of the Interior within 24 hours after each check-in. Key information that must be reported includes:

• Full names of all guests
• Date of birth
• Residency address
• Contact details (phone or email)
• ID type and number for adults
• Spanish ID (NIF or NIE) number when applicable
• Relationship to minors
• Property details
• Booking and transaction details

While Holidu automatically collects transaction data, you must gather additional mandatory guest information directly from your guests.

Penalties for Non-Compliance

The Spanish authorities have established a penalty structure based on infraction severity:

• Minor infractions: €100 to €600
• Serious infractions: €601 to €30,000
• Very serious infractions: €30,001 to €200,000

Incomplete or late submission of mandatory information can trigger these penalties. After October 1, 2024, there is no grace period for non-compliance.

How Holidu Helps: Online Check-In Feature

Holidu simplifies compliance with Real Decreto 933/2021 through its online check-in feature. This feature automates the collection of guest information and secure transmission to Spanish authorities.

Steps to Submit Data Through Holidu

Follow these steps to activate and use Holidu's online check-in feature for compliance:

1. Register on the SES Hospedajes platform: Visit the official registration page at https://sede.mir.gob.es/opencms/export/sites/default/es/procedimientos-y-servicios/hospedajes-y-alquiler-de-vehiculos and create your account.
2. Select "Send communications via webservice": During registration on SES Hospedajes, ensure you check the box for "Send communications via webservice." This enables automatic data transmission.
3. Activate Guest Online Check-in in your Holidu account: Log in to your Holidu host dashboard and navigate to the settings section. Enable the Guest Online Check-in feature.
4. Select your relevant authority: Choose the appropriate reporting authority based on your property location:
   • SES Hospedajes (for most of Spain)
   • Mossos d'Esquadra (if your property is in Catalonia)
   • Ertzaintza (if your property is in the Basque Country)
5. Enter your SES Hospedajes login credentials: Provide the username and password from your SES Hospedajes account (or the relevant regional authority) to authorize Holidu to submit data on your behalf.
6. Confirm your setup: Verify that all credentials are correct and that the "Send communications via webservice" option remains enabled on SES Hospedajes.

Once activated, Holidu automatically sends guest details to authorities by 11:00 PM on the check-in day. Guests receive an online check-in form via email accessible through their booking details, where they provide the required information.

Important Reminders

• Always ensure that guest information submitted through the online check-in form is complete and accurate.
• If any mandatory information is missing, collect it directly from guests upon check-in before submitting.
• Verify your SES Hospedajes credentials periodically to prevent authentication errors.
• For cancelled bookings, Holidu automatically withdraws previously reported data from the SES Hospedajes platform.

Official Government Resources

For comprehensive details about Real Decreto 933/2021 and reporting requirements, refer to these official government sources:

• Official BOE publication of Royal Decree 933/2021 – Full text of the regulation
• Official BOE publication BOE-A-2015-3442, Article 39 – Related legislation on accommodation registration
• Holidu's Check-in Feature Guide – Detailed instructions for using Holidu's online check-in tool

Frequently Asked Questions

When did Real Decreto 933/2021 come into force?

The law came into effect on January 2, 2023, with a transition period lasting until October 1, 2024. After October 1, 2024, all hosts must be in full compliance with reporting requirements.

Does this regulation apply to non-Spanish hosts?

Yes. This regulation applies to all properties located in Spain, regardless of the host's residence or nationality. If your property is in Spain, you must comply.

What information must guests provide through the online check-in form?

Guests must provide their full name, date of birth, residency address, contact details, ID type and number, and their Spanish ID number if applicable. For bookings with minors, you must also collect their relationship to the primary guest.

What happens if a non-refundable booking is cancelled?

If a booking is cancelled after becoming non-refundable, Holidu automatically updates the SES Hospedajes platform to cancel or withdraw the previously reported booking information. No manual action is required from you.

Can I verify which bookings Holidu has reported?

While there is no direct list within Holidu, you can verify reported bookings by reviewing confirmed and non-refundable bookings in your account. These are the bookings for which guest information has been submitted to authorities.

What should I do if I haven't activated the online check-in feature yet?

Activate it immediately. Follow the five-step process outlined above to register on SES Hospedajes and enable the feature in your Holidu account. Ensure you have selected the correct reporting authority for your property's location.

What are the consequences of not complying with Real Decreto 933/2021?

Non-compliance can result in fines ranging from €100 for minor infractions to €200,000 for very serious infractions. Incomplete or late submission of mandatory information triggers these penalties.

Where should I report my property information if I'm in Catalonia or the Basque Country?

If your property is in Catalonia, select Mossos d'Esquadra as your reporting authority during online check-in setup. If it's in the Basque Country, select Ertzaintza. For all other regions of Spain, select SES Hospedajes.

Is Holidu responsible for reporting data to authorities?

Yes. As an intermediary platform, Holidu is responsible for securely collecting and automatically reporting guest and booking information to the Spanish Ministry of the Interior within 24 hours after bookings become non-refundable. However, you remain responsible for ensuring all mandatory guest information is accurate and complete.

Do I need to manually submit data to SES Hospedajes if I use Holidu's online check-in?

No. Once you activate Holidu's online check-in feature and provide your SES Hospedajes credentials, Holidu handles all data submission automatically. You do not need to manually submit information.