How to Manage Your Account or Temporarily Pause Bookings

If you need a break from hosting or want to temporarily stop receiving new bookings, there's no need to delete your account or remove your property. Holidu offers flexible tools that let you pause hosting while keeping all your information, settings, and reviews safe for when you're ready to return.

Pause Bookings Without Removing Your Property: Block Your Calendar

If you want to temporarily stop accepting bookings, the easiest and most flexible option is to block your calendar.

This is ideal if:

• You're taking a short break
• You need time for small repairs or upgrades
• You expect to reopen soon
• You want your property to remain visible and ready for later

Blocking your calendar prevents guests from booking the dates you select while your property stays active and visible on all channels.

Learn how to block your calendar here: How can I add/delete a manual calendar block?

Unpublishing Your Property

If you prefer your property not to appear on Holidu or partner channels for a while, you can choose to unpublish it. This option hides your property everywhere but keeps your information intact so you can republish it at any time.

Note: Unpublishing must be done by the host.

How to unpublish a property:

1. Log in to your Holidu Host account
2. Go to Properties and choose the property
3. Scroll to Advanced Settings
4. Click Unpublish and confirm

Once unpublished, the property will stop receiving new bookings while all your details, history, and settings remain available in your account.

What Happens to Your Information

Whether you block your calendar or unpublish your property, you will still be able to:

• Log in and access your Holidu account
• Review booking and payment history
• View and edit your property details
• Reactivate your property whenever you choose

Some booking data must be retained for legal and operational purposes (invoices, complaints, upcoming stays), so your account remains accessible even if the property is unavailable.

Requesting Permanent Deletion of Your Data

If you are sure you no longer wish to use Holidu, you may request the permanent deletion of your personal data.

To request deletion please use the Holidu Assistant.

Important: Once deleted, your account, properties, messages, and booking history cannot be recovered.

If your goal is simply to pause hosting, we strongly recommend blocking your calendar.

Keep Your Dashboard Organized: Use Filters

If you only want to see published properties in your properties list, you can use the filter at the top of your Property list.

• Select Published properties to show only your currently active properties.
• This helps keep your dashboard focused and easy to navigate.

Filtering only changes what you see — it does not affect how your property appears on channels.

This is especially useful if you have older, seasonal, or temporarily inactive properties and simply want a clearer overview.