Changing the property owner on Holidu means transferring your property from one host account to another. This process ensures that payments, invoices, and management responsibilities are correctly assigned to the new account holder. Whether you're transferring to a co-host, family member, or business partner, understanding the rules and financial implications is essential.

What "Changing the Owner" Means

In Holidu, the "owner" refers to the account holder responsible for the property. Changing the owner involves moving your property listing from one host account to a different one. This is a formal process that requires a signed contract with the new account holder and ensures all future bookings, payments, and communications are managed by the correct person.

Key points to understand:

• The owner is the account holder who manages the property
• The new account holder must have their own separate contract with Holidu
• Only bookings that haven't been invoiced can potentially be migrated to the new owner
• Each property must be transferred individually—bulk transfers aren't available

Rules and Conditions

Before requesting an ownership change, familiarize yourself with these important conditions:

• One property at a time: You cannot transfer multiple properties simultaneously. Each transfer must be processed separately.
• Independent contract required: The new account holder must sign their own hosting agreement with Holidu, independent from your contract.
• Invoiced bookings cannot be transferred: Any bookings already invoiced and paid out to the previous owner remain with that account. Only uninvoiced bookings can be migrated upon request.
• Onboarding fee considerations: If the onboarding fee was already charged to the previous account holder, it won't be charged again. If not yet charged, it will be deducted from the new owner's first payout after their first booking.

Impact on Payments and Invoicing

Understanding how the ownership change affects your finances is crucial:

• Previous account holder: Continues to receive payouts and invoices for all bookings confirmed before the migration date.
• New account holder: Receives payouts and invoices only for bookings confirmed after the migration date takes effect.
• Booking migration: Bookings made before the migration that haven't been invoiced can be migrated to the new account upon explicit request. Once migrated, both payouts and invoices transfer to the new owner.

Important note: Without an explicit booking migration request, the new account holder will not have access to bookings created before the ownership change and cannot manage them.

How to Request the Change

To transfer ownership of your property to a new host, please reach out to us using the Holidu Assistant. Our team will guide you through the process, verify all details, and coordinate the transition to ensure a smooth handover.

When you contact us, have the following information ready:

• Your property details and current listing information
• The new owner's account information or contact details
• Confirmation that the new owner has signed their hosting contract
• Information about any bookings that need to be migrated (if applicable)

Important Considerations

Booking visibility and access: After the ownership change, bookings made before the migration may have limited visibility or may not appear in the new account. The new owner does not automatically inherit booking data from the previous account holder. If you need these bookings to be visible and manageable under the new account, you must request a booking migration explicitly from our team.

Communicate with your guests: Ensure that guests are informed about the ownership change to prevent confusion regarding check-in procedures, communications, or payment-related matters. Clear communication helps maintain positive guest relationships and reduces support inquiries.

Verify account details: Always double-check the account holder information before confirming the change. For legal and tax compliance reasons, ensure that all details match your official records and business documentation.