How to Change the Property Owner
What "Changing the Owner" Means
Changing the property owner in Holidu means transferring the property from one account holder (host) to another. The owner is the account holder responsible for the property listing, and this change ensures that all payments, invoices, and management responsibilities are correctly assigned to the new host.
Rules and Conditions
Before requesting a property owner change, it's important to understand the key requirements:
- One property at a time — You can only transfer one property per request. Bulk transfers are not available.
- Independent contract required — The new account holder must sign their own separate contract with Holidu.
- Already-invoiced bookings cannot be transferred — Bookings that have been confirmed and invoiced before the ownership change will remain with the previous account holder and cannot be migrated.
- Onboarding fee consideration — If the onboarding fee was already charged to the previous account holder, it won't be charged again. If not yet charged, it will be deducted from the new account holder's first payout after their first booking.
Impact on Payments and Invoicing
Understanding how the ownership change affects your payments is crucial:
- Previous account holder: Receives all payouts and invoices for bookings confirmed before the migration date.
- New account holder: Receives all payouts and invoices for bookings confirmed after the migration date.
- Booking migration: Bookings made before the migration but not yet invoiced can be migrated to the new account holder upon explicit request. Once migrated, the new account holder receives the associated payouts and invoices for those bookings.
How to Request the Change
To transfer ownership of your property to a new host, please reach out to us using the Holidu Assistant. Our support team will guide you through the process and ensure all necessary steps are completed correctly. Make sure to have the new account holder's information ready when you submit your request.
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