Keeping your account information up to date ensures smooth communication with guests and helps avoid issues at check-in. You can update your email, language, phone number, billing information, bank details, and more directly from your Holidu account. This guide will walk you through each step to help you manage your account effectively.

Where to Find Your Settings

To access your account settings, follow these steps:

1. Log in to your Holidu account
2. Click the Holidu Logo in the top right corner
3. From the dropdown menu, select the section you want to update:
   • Account – for general settings, personal information, bank information, reports and certificates, and your agreement
   • Security – for email and password changes
4. You can also navigate through the left-hand menu once you're in the Account area

1. Update Your Email Address

Your email address is essential for receiving important notifications from guests and Holidu. Here's how to update it:

1. Go to Security from your account menu
2. In the Email section, click Edit
3. Enter your new email address
4. Note: The new email address cannot already be in use with Holidu
5. Click Save to confirm your change

You'll receive a confirmation email at your new address to verify the update.

2. Change Your Preferred Language

Holidu supports multiple languages. To change your preferred language for the platform:

1. Go to Account from your account menu
2. Scroll down to the Settings section
3. Click Edit next to Language
4. Choose your preferred language from the available options
5. Click Save

Your interface will update to display content in your selected language.

3. Update Your Phone Number

Keeping your phone number current helps guests reach you and ensures you receive important notifications:

1. Go to Account from your account menu
2. Scroll to the Billing Information section
3. Click Edit
4. Enter your updated phone number
5. Click Save

4. Edit Your Billing Information

Your billing information helps us process payments and communicate about your account. To update it:

1. Go to Account from your account menu
2. Scroll to the Billing Information section
3. Click Edit
4. Update any of the following as needed:
   • Organization name
   • Billing address
   • Tax details
   • Phone number
5. Click Save to apply your changes

Important: Changing your organization name or account holder name may require a new agreement. See the section below for more details.

5. Edit Your Bank Details

Your bank details are used to transfer your earnings. These are processed through our secure partner Adyen. To update your bank information:

1. Go to Account from your account menu
2. Scroll to the Bank Information section
3. Click Edit
4. You will be redirected to our secure partner Adyen's platform
5. If you already have an IBAN configured, delete the existing IBAN first
6. Configure your new IBAN and follow the on-screen steps to update your bank details
7. Click Save to confirm

For additional guidance, refer to our detailed guide on how to change your bank details.

6. Download Your Agreement

Your Holidu agreement outlines the terms of your partnership with us. You can download a copy at any time:

1. Go to Account from your account menu
2. Scroll to the Your Agreement section
3. Click Download to save a copy of your signed Holidu agreement to your device

Keep this document for your records and reference it whenever you need to review your partnership terms.

Important Considerations: Changes That Require a New Agreement

Certain account changes require a new agreement to be signed. If you need to make any of the following changes, please contact us for assistance:

• Change your organization name
• Change the account holder name
• Change from individual to legal entity (or vice versa)
• Change bank details with a different account holder

Our support team will guide you through the process and ensure all documentation is properly updated.

Summary

Keeping your contact details and account information current is essential for managing your Holidu hosting experience. Whether you need to update your email, phone number, billing address, or bank details, the process is straightforward and can be completed in just a few clicks. For any questions or assistance with changes that require a new agreement, our support team is here to help.