Online Check-in - Statistical Reporting in Italy – A Simple Guide for Hosts

Important Notice (Updated October 2025)

Statistical reporting requirements in Italy continue to evolve. This guide reflects the current regulatory landscape and Holidu's automated reporting capabilities as of October 2025. Hosts are encouraged to stay informed about any changes to local provincial requirements and consult with their local municipality if needed.

What is Statistical Reporting?

In Italy, all accommodation providers are legally required to submit monthly statistical reports to the authorities. These reports help track tourism trends at both national and local levels, allowing governments and local administrations to plan tourism more effectively.

Even if your property was closed or had no guests during the month, you are still required to submit the report. This ensures accurate tourism data collection across all accommodation types and regions.

For detailed information about statistical reporting requirements, refer to the ISTAT Reporting Guidelines.

What Information is Required?

Each month, hosts must report the following details about their accommodation:

• Property name
• Property type (e.g., hotel, B&B, holiday home)
• Days open or closed
  • A property is considered open if it was available for at least one day in the month.
  • It is considered closed only if it remained closed for the entire month.
• Total available rooms for that month
• Total available beds for that month
• Total number of guests checked in during that month
• Guest nationalities
  • If guests are Italian, the province where they reside must also be reported.
• Total number of occupied nights

Note on manual submissions: If you submit your report manually instead of using Holidu's automatic connection, some regional portals — like ROSS1000 — may ask for extra information, such as your guests' ID document numbers. This is only required for manual submissions. If you use Holidu's automatic reporting, this isn't required and isn't sent.

How Do Hosts Get Credentials?

Each province in Italy has its own regional portal where hosts must register to obtain their credentials. The registration process may vary depending on the local authority, but generally, hosts will need to follow these steps:

1. Identify the correct regional portal based on your property's location. Each Italian province operates its own system.
2. Register as an accommodation provider on the portal. You will need to provide details about your property and business.
3. Receive login credentials (username and password). These will be sent to you by email or displayed directly on the portal.
4. Use these credentials to submit monthly statistical reports or to connect with Holidu's automatic reporting system.

If you are unsure where to register, check with your local municipality or tourism office for guidance. They can direct you to the correct provincial portal for your area.

How to Submit the Report?

Each province in Italy has its own regional portal where accommodation providers must submit their data. To make this process easier and less time-consuming, Holidu offers an automatic statistical reporting feature as part of its regulatory support for the Italian market.

How to Enable Automatic Reporting

Once you connect your statistics account credentials in Holidu, the integration takes care of recurring monthly submissions automatically. This means you no longer need to manually log into your provincial portal each month to submit your guest data. The required information is sent for you, allowing you to focus on managing your property rather than administrative tasks.

Automatic Reporting for Empty Periods

The Holidu ISTAT integration also reports to ISTAT when there are no guests during a given month. This important feature supports your compliance with reporting requirements even when your property is unoccupied, ensuring you never miss a submission deadline.

Choosing Between Alloggiati Web and Motourist

If you have private or direct bookings that are not registered through Holidu, it is important to understand the limitations of automatic reporting systems:

If You Have Private or Direct Bookings

Be aware of this key limitation when using the automatic ISTAT connection to Motourist:

• Holidu can only report guest data for bookings registered in the Holidu system. Private or direct bookings are never sent automatically.
• Motourist does not allow mixing automatic and manual submissions — once your ISTAT connection is active via Holidu, you cannot separately submit your direct bookings' data manually.

Recommendation

If you have private or direct bookings, we recommend not activating the automatic ISTAT connection to Motourist. Instead, submit your ISTAT statistics manually, covering all your bookings from all sources.

Your Alloggiati Web connection (used for guest check-in registration) is not affected by this and can remain automated.

How to Connect Your Property to Statistics Reporting

Follow these simple steps to set up automatic statistical reporting for your property:

Step-by-Step Setup Guide

1. Go to the "Statistics Connection" section in your Holidu account. This section is typically found in your property settings or account management area.
2. Set up the integration with your statistics account credentials. Enter the username and password you received from your provincial portal to automate guest reporting.
3. Click on Validate to verify that your credentials are correct and that the connection is working properly.
4. Save changes to activate the automatic reporting system for your property.

Once these steps are completed, Holidu will automatically submit your monthly statistical reports to the appropriate provincial portal. You will receive confirmation of each submission, and your property will remain in full compliance with Italian statistical reporting requirements.

What Happens After Setup

After you have successfully connected your property to statistical reporting, Holidu will:

• Automatically collect guest data from your Holidu bookings each month
• Compile the required statistical information
• Submit the report to your provincial ISTAT portal
• Send you confirmation of the submission
• Continue automatic submissions each month without any additional action required from you

This automated process saves you significant time and ensures you never miss a monthly reporting deadline.

Summary

Statistical reporting in Italy is a mandatory requirement for all accommodation providers, but it does not have to be complicated. By using Holidu's automatic reporting system, you can ensure compliance with local regulations while focusing on what matters most — providing excellent accommodations to your guests. Connect your statistics account today and let Holidu handle your monthly submissions automatically.

Need Further Assistance?

If you have questions about statistical reporting or need help setting up your automatic reporting connection, our support team is here to help. Contact Holidu customer support for personalized assistance with your specific situation.