Online Check-in - How to Connect to AVS

Why Connect Your Property to AVS Germany?

Connecting your property to AVS Germany supports legal compliance by reporting your guest information to the local authority. This connection also helps maintain a documented check-in process for both you and your guests.

By integrating with AVS, you ensure that your property meets local regulatory requirements while streamlining your check-in procedures. This automated connection reduces administrative burden and provides a secure, encrypted channel for transmitting guest data to the appropriate authorities.

Compatible Regions

AVS has currently enabled the integration in the following areas:

• Sellin
• Glowe
• Hessen
• Bad Neuenahr-Ahrweiler
• Rust
• Bad Krozingen
• Nordstrand
• Bad Kissingen
• Braunlage
• Binz
• Canow (Wustrow)
• Heringsdorf
• Kellenhusen
• Land Wursten
• Putbus
• Saal
• Timmendorfer Strand
• Travemünde
• Rostock/Warnemünde
• Wustrow
• Zingst
• Zinnowitz
• Pirma
• Friedrichshafen
• Radolfzell
• Öhningen
• Boppard
• Wittenberg
• Seelbach
• Altensteig
• Konstanz
• Bernkastel Kues
• Stockach
• Templin
• Graal-Müritz
• Langenargen

Check this list to verify that your property's location is currently supported for AVS integration.

How to Connect Your Property?

Follow these step-by-step instructions to get your property connected to AVS Germany:

Step 1: Access the Online Check-in Tools

Open your Holidu host dashboard and navigate to the "Tools" section in the left side menu. From there, select "Online Check-in" to begin the connection process.

Step 2: Select Your Property

Choose the property you wish to connect to AVS from your list of managed properties. Ensure you select the correct property location that falls within one of the compatible regions listed above.

Step 3: Review AVS Requirements

Review the information about AVS requirements and data transmission. Familiarize yourself with the terms and conditions regarding guest data reporting to local authorities.

Step 4: Enter Your AVS Credentials

Input your AVS Germany account credentials. If you do not yet have an AVS account, you will need to create one through the AVS Germany website before proceeding with this integration.

Step 5: Authorize the Connection

Grant authorization for Holidu to connect to your AVS Germany account. This secure connection allows guest information to be transmitted automatically during the check-in process.

Step 6: Confirm Connection Status

Once the connection is established, you will receive confirmation that your property is now connected to AVS. Your property is now ready to automatically report guest information to the local authorities as required by law.

Frequently Asked Questions

What if I can't remember my AVS Germany credentials?

If you have forgotten your AVS Germany username or password, you can recover your account by visiting the AVS Germany website. Look for the password reset or account recovery option on their login page. Follow the instructions provided to regain access to your account. Once you have reset your credentials, return to Holidu and complete the connection process using your updated login information.

Is the connection secure?

Yes, the connection between Holidu and AVS Germany is completely secure. Guest data is transmitted over an encrypted connection, ensuring that sensitive information is protected during transmission to local authorities. This encryption meets industry standards for data security and privacy.

Which regions support AVS integration?

AVS integration is currently available in over 35 regions across Germany, including popular tourist destinations and residential areas such as Sellin, Bad Kissingen, Friedrichshafen, Konstanz, and many others. Check the compatible regions list above to confirm whether your property's location is supported. If your region is not listed, check back periodically as AVS continues to expand its coverage.

What happens if my property is not in a compatible region?

If your property is located outside of the currently supported AVS regions, you will not be able to use this integration at this time. However, AVS is continuously expanding its service area. We recommend checking back regularly for updates, or contacting Holidu support for information about when your region might become available.

How often is guest information reported to AVS?

Guest information is automatically reported to AVS during the online check-in process. This occurs when each guest checks into your property through Holidu. The automated reporting ensures that your property remains compliant with local registration requirements without requiring manual submission.

Can I disconnect my property from AVS?

Yes, you can disconnect your property from AVS at any time through the Online Check-in section of your Holidu dashboard. Simply navigate to the same menu where you initiated the connection and select the option to disconnect. Please note that disconnecting may affect your compliance with local regulations, so verify what is required in your area before disconnecting.

What if I experience technical issues during connection?

If you encounter any technical difficulties while connecting your property to AVS, first ensure that your AVS credentials are correct and that your account is active. If problems persist, contact Holidu customer support for assistance. Our team can help troubleshoot the issue and ensure your property is properly connected to AVS.

Is there a fee for connecting to AVS through Holidu?

Connection to AVS through Holidu is included as part of your Holidu hosting services. There are no additional fees for establishing or maintaining this connection. Any fees related to AVS registration or local reporting requirements would be determined by AVS Germany or your local authorities, not by Holidu.