Online check-in with Mossos d'Esquadra integration helps you stay compliant with Catalan guest registration requirements while streamlining your property management. This guide explains why you should connect, how to set up your Mossos d'Esquadra account, and how to configure the check-in feature in Holidu.

Why Connect to Mossos d'Esquadra?

Connecting your Holidu account to Mossos d'Esquadra ensures you comply with local regulations on guest information reporting in Catalonia. This integration benefits you by:

• Automating guest registration to meet legal requirements
• Reducing manual data entry and administrative work
• Supporting guest safety through proper registration
• Keeping your property compliant with regional laws

How to Connect Your Account to Mossos d'Esquadra

Before configuring the check-in feature in Holidu, you need to establish your credentials with Mossos d'Esquadra. Follow these three steps:

Step 1: Access the Mossos d'Esquadra Website

Visit the Mossos d'Esquadra website. On the homepage, find and click on "Establishment registration" in the upper-left corner.

Step 2: Complete the Registration Form

In the "Establishment registration" section, click on "Establishment registration form (PI-15)." Fill out all required fields with accurate information about your property and ownership. Click "Accept" to proceed.

To finalize your registration:

• Sign the form electronically if possible
• Scan and attach required documents (DNI, NIE, NIF, or passport) of individuals listed in the form
• If electronic submission is unavailable, follow the guidelines in section 2 of the user manual, available in the Documentation section of the Mossos d'Esquadra website

Step 3: Receive Your Credentials

Once your establishment is registered with Mossos d'Esquadra, you will receive a username and password via email. Keep these credentials safe—you'll need them to connect your Holidu account.

How to Configure Online Check-in in Holidu

The Online Check-in feature in Holidu automatically transfers guest data to Mossos d'Esquadra after guests complete the online check-in form. Once activated, Holidu handles the registration process for you.

Configuration Steps

Step 1: Open Online Check-in Settings

In your Holidu app, navigate to "Tools" in the left side menu and then click on "Online Check-in."

Step 2: Enter Your Mossos d'Esquadra Credentials

In the Online Check-in form, enter the username and password you received from Mossos d'Esquadra. These credentials allow Holidu to securely connect to the traveller registration system.

Step 3: Save Changes

Once you've entered your credentials, click "Save changes" at the end of the form. If no error message appears, your property is now successfully connected to Mossos d'Esquadra.

Step 4: Confirm Connection

Close the form and verify that the connection status shows as active. Your property is now ready to automatically register guests with Mossos d'Esquadra.

Frequently Asked Questions

What should I do if I lose my Mossos d'Esquadra credentials?

Visit the Mossos d'Esquadra website to access account recovery options or reset your password. You can update your credentials in Holidu's Online Check-in settings anytime.

Is this process secure?

Yes. Holidu prioritizes your privacy and security by using strong data encryption for all communications with Mossos d'Esquadra. Your guest data is transmitted securely and handled in accordance with data protection regulations.

What happens after guests complete the online check-in form?

Once guests submit the online check-in form, Holidu automatically transfers their information to Mossos d'Esquadra. You do not need to manually submit guest registrations. The system confirms successful registration, and you can monitor the status within your Holidu dashboard.

Thank you for maintaining a secure and compliant hosting experience. By connecting to Mossos d'Esquadra, you ensure that your property meets all local registration requirements in Catalonia.