How do I update or edit my listing's information?

You can update most of your listing details yourself, directly from your Holidu account on the website or in the Holidu Host app. This guide explains what information you can modify independently to keep your property listing accurate, appealing, and competitive.

Information you can update independently

Pricing and availability

You have complete control over your property's pricing strategy. You can set and adjust:

• Nightly and weekend rates
• Minimum stay requirements
• Check-in and check-out day preferences
• Your property's availability calendar

Review your pricing regularly, especially before high and low seasons, to ensure your rates remain competitive and reflect current market conditions.

Discounts

Configure discount options that you wish to offer to guests. This helps you attract bookings during slower periods and encourage longer stays.

General property information

You can update key details about your property, including:

• Property name
• Property type and classification
• Total surface area and floor information
• Property rating and categorization

Capacity and rooms

Manage your property's guest capacity and room configuration by updating:

• Property type
• Total guest capacity
• Number of rooms
• Bed setup and configuration

Please note that your declared guest capacity cannot exceed what your configured beds can accommodate. For example, one king-size bed sleeps 2 guests, while two bunk beds sleep 4 guests. When configuring bedrooms, consider local regulations regarding enclosed rooms, windows, and minimum room area requirements.

Legal requirements

Update and maintain:

• Licence number
• Cadastral number

Amenities

Add or update the amenities available at your property. You can list amenities such as:

• Wi-Fi and internet connectivity
• Pool and outdoor facilities
• Bed linens and towels
• Pet access and pet-friendly policies
• Kitchen appliances and cooking facilities
• Entertainment and comfort features

To mark an amenity as available, it must be offered at all times. You can add a cost for certain amenities where the field allows it; otherwise, the amenity is offered free to guests. For costs that depend on specific guest requests, mention them in your property description without exact amounts, as distribution channels do not allow pricing details in amenity fields.

Additional charges and protection

Add any extra fees you wish to apply, such as:

• Cleaning fee
• Security deposit
• Extra guest fee
• City tax or local taxes
• Linen charges
• Towel fees

Arrival and departure information

Customize your check-in and check-out policies:

• Check-in and check-out times: Set your property's check-in and check-out hours. These are the times when you guarantee someone will be present, or a lockbox will be available, to welcome guests free of charge.
• Advance notice: Set the minimum amount of time guests must book in advance. You can choose from same-day booking up to 3 days before check-in. If you choose same-day booking, you also set the latest time guests can book for arrival that day (15:00 by default). This can be adjusted to up to 1 hour before the end of your check-in window.
• Check-in details: Update who is responsible for check-in, your check-in method, and arrival instructions. Please notify any guests with existing bookings about these changes.
• Check-in contact details: Provide the name, phone number, and email of the person responsible for check-in.

Collaborators

Add a collaborator to help you manage your listing by giving them access to your Holidu account. This is useful if you have a property manager or team member assisting with bookings and guest communication.

Calendar synchronization

If your property is listed on other booking channels, you can sync your calendars to prevent double bookings. This ensures your availability is accurate across all platforms where your property is advertised.

Title and description

Your property title and description are crucial for attracting guests. Whenever you update a service or detail about your property, update the description to match. You can generate a new description and adjust it to reflect the latest changes, keeping your listing accurate and appealing.

For step-by-step guidance on creating an effective property description, see Generating your property description.

Photo management

You have complete control over your property's photo gallery. You can manage both your own photos and those taken by Holidu's professional photographers.

For detailed instructions on managing your photos, see How to manage your photos.

Address

You can update your property address if needed. This is important if your address information has changed or was entered incorrectly initially.

For step-by-step instructions, see How to edit your address.

Important considerations

• Changes visibility: Updates to descriptions, amenities, and photos are visible to guests after review or immediately, depending on the field type.
• Impact on performance: Some major updates, such as price changes or policy modifications, may impact your search ranking or overall guest experience.
• Photo management: You now have self-service control of your property photos, including images taken by Holidu's professional photography team.
• Preview your listing: Always check the guest-facing preview to confirm that all information is accurate and displays correctly.

Best practices for maintaining your listing

• Keep your calendar, photos, amenities, and contact details up to date to support more bookings and provide a better guest experience.
• Use detailed, accurate property and room descriptions to set the right expectations for guests.
• Review your pricing, policies, and charges regularly, especially before high and low seasons, to remain competitive.
• Update your property information whenever you make changes to your property or services offered.
• Check your availability calendar frequently to prevent accidental overbooking.
• Respond promptly to guest inquiries and keep your contact information current.

Local market knowledge is built into Holidu's pricing recommendations and product features, but you remain in full control of your prices, your calendar, and the details that make your listing unique and attractive to guests.

If you need further assistance with managing your listing on Holidu, please use the Assistant feature available in your host account for help and guidance.