Where can I configure amenities?

Configuring amenities for your property is quick and easy. Here's how to update them and ensure your listing reflects what your property offers.

How to configure amenities on Holidu

Follow these simple steps to add or update amenities on your property listing:

1. Log in to your Holidu account
2. Select the property you wish to modify
3. Scroll down and click on "Amenities"
4. Activate or deactivate any amenities by selecting or unselecting them
5. Changes are saved automatically in our system

Please note: It may take up to 24 hours for amenity updates to appear across all booking platforms where your listing is distributed.

After configuring amenities, make sure to update your property description if needed to reflect these changes and provide additional details about the amenities.

Top amenities guests ask about before booking

Guests often request information about specific amenities before deciding to book. These are the amenities our Customer Service team is asked about most frequently:

• Wi-Fi – Is it suitable for video calls and remote working?
• Pets – Do you accept pets? If yes, specify the number or type of pets allowed
• Baby equipment – Are baby cots and/or high chairs available? How many? Is there an extra fee?
• Bicycle/motorbike storage – How many spaces? Is it inside, outside, or sheltered?
• Early check-in/Late check-out – Is there an extra charge?
• Air conditioning – Which rooms have it? (Note: A/C can only be configured if available throughout the property)
• Parking – Is it at the property or nearby? Are parking spots shared or private?
• Accessible access – Is there step-free access? Is the interior suitable for people with reduced mobility? Is there a lift?
• Heated pool – Is it heated year-round? Is there an extra charge?
• Shared pool – How many other guests use it?

We recommend providing amenities for free whenever possible, as amenities with additional fees can discourage bookings. If an amenity cannot be configured, you can mention it in your property description.

Important considerations when updating amenities

It's crucial to keep your amenity configuration accurate and up-to-date. If you need to remove or change an amenity:

• Inform any guests who would be negatively affected by the changes
• Obtain written confirmation that they're comfortable with the new configuration and still wish to stay
• Give guests a clear deadline to respond
• If a guest declines the new configuration, offer them a free cancellation
• Consider offering a small discount to offset any disappointment and retain the booking

Remember: Any amenity you configure must be legally available for free and at all times, unless you've set a configurable fee (such as for high chairs, baby cots, or bed linen). Items available only for a fee count as optional add-on services, not amenities, and won't be filterable on booking platforms.