A clear and comprehensive property description is one of the most important elements of your listing. It helps guests understand exactly what to expect and reduces confusion, leading to better reviews and fewer cancellations. Here's what you should include and what guests ask about most.

1. Property Accessibility

Guests want to know if they can easily access and move around your property. Be transparent about:

• Do you live on-site? Let guests know if you will be sharing spaces with them.
• Is there construction nearby? If so, mention any work schedules so guests are aware.
• Any noise in the area? Think about nearby highways, bars, or other sources of sound.
• Are there stairs? Is the property accessible for people with reduced mobility?
• How do guests access the property? For example, is it on the first floor, or do they need to use an elevator?

2. Security and Maintenance

Guests need to feel safe and informed. Include details about:

• Security devices: If there are any, mention their locations and confirm they will be turned off during the guest's stay. This is important for safety and legal reasons.
• Maintenance providers: Let guests know if someone (like a pool cleaner or gardener) will be coming by during their stay.

3. Shared Amenities

Clarity about shared spaces prevents misunderstandings:

• Who shares the amenities? If there are shared spaces like a pool or garden, mention it to avoid any confusion.
• Pool access: Does the pool have specific hours, days, seasons, or require a code for entry?

4. Pets and Allergies

This is crucial information for many guests:

• Any animals on-site or nearby? Include details about any pets, since some guests may have allergies or concerns.

Why Detail Matters

By sharing clear, honest, and detailed information, you help guests make informed decisions and set the right expectations for their stay. This transparency directly improves the guest experience and increases the likelihood of positive reviews.

For step-by-step guidance on updating your property description, learn how to generate your property description.