Already have a domain you want to use? You can connect it to your Holidu booking website to drive more direct bookings under your own brand.

Before you start, make sure you have access to your domain provider's settings (for example, AWS, Vercel, or similar platforms). A quick heads-up: if you already have a website live on that domain, it will be replaced by your direct booking website once this process is complete.

Step-by-Step Guide to Connecting Your Domain

Step 1: Start the Process in the Holidu App by Setting Up Your Booking Website

  1. Click Enable website if it is not enabled yet.
  2. Click Connect my domain.
Screenshot showing the Enable website and Connect my domain buttons in the Holidu app interface
  1. After you start the setup and enter your existing domain name, a DNS tab appears.
Screenshot of the DNS tab displaying the specific DNS values generated by Holidu for domain connection

Holidu generates specific DNS values for you here. Copy these values and add them to your domain provider's settings in the next step.

Tip: Don't worry if you're not familiar with DNS settings. We will guide you through it in Step 2.

Step 2: Create a New CNAME in Your Domain Settings

Log in with your domain provider and look for an option to create a new record, also called a DNS record. A form will open.

  • For Type, select CNAME.
  • In the Holidu app, copy the NAME value from the CNAME line and paste it into the name field of the record you want to create.
  • Then copy the VALUE from the same line and add it to the value field of the record you want to create.
  • The TTL and Routing policy fields can usually keep their pre-filled values.

After making those settings, create the record.

Example (AWS):

Screenshot example showing how to create a CNAME record in AWS domain settings with the required NAME and VALUE fields filled in

Important: If there are already records saved for the domain you want to use, please delete those first. This will disconnect your existing website from the domain, so it will not be accessible to guests anymore. This step is needed so you can connect the domain to your new direct booking website.

Step 3: Add a CAA DNS Record in Your Domain Settings

Create another record in your domain settings. This time:

  • For Type, select CAA.
  • In the Holidu app, copy the NAME value from the CAA line and copy it into the name field of the record you want to create.
  • In the value field, paste the value you get from the Holidu app.
    • Some providers might require a special format for the value field, for example 0 issue "awstrust.com". In this case, add the value from the Holidu app in quotation marks.
  • The TTL and Routing policy fields can usually keep their pre-filled values.

After making those settings, create the record.

Screenshot showing the CAA DNS record creation form with NAME and VALUE fields properly formatted for domain connection

Step 4: Head Back to the Holidu App to Check That the Records Are Recognized

With the records you just added in place, Holidu automatically checks the DNS settings. This usually takes around 5 minutes.

If everything looks good, your domain is verified and you are guided to the final step of the setup.

Screenshot of the Holidu app showing the domain verification status and confirmation that DNS records have been successfully recognized

Step 5: Add an ALIAS DNS Record in Your Domain Settings

Once Holidu has verified your domain, there is just one more DNS record to add. Holidu provides the following values:

Screenshot showing the ALIAS DNS record values provided by Holidu for the final setup step

Create a new record and change the Type to ALIAS this time.

Screenshot demonstrating how to create an ALIAS record in the domain provider settings with the correct Type selection

Before moving on, make sure your domain provider settings now include all three of the following records:

  • ALIAS
  • CAA
  • CNAME

All three are needed for your direct booking website to connect properly.

Step 6: Final Verification

Head back to the admin UI and wait until the domain is verified.

Screenshot of the final verification step in the Holidu admin interface confirming successful domain connection

You can now access your direct booking website via your own domain.

Summary

Connecting your own domain to your Holidu booking website is straightforward when you follow these six steps. By creating the necessary DNS records (CNAME, CAA, and ALIAS) in your domain provider's settings and verifying them in the Holidu app, you'll have a professional, branded booking experience that drives direct reservations. Remember to allow around 5 minutes for DNS verification and ensure all three record types are properly configured before the final verification step.

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