How can I set extra fees?

If you charge extra fees for your property, guests need to know the exact amounts upfront. By law, all fees must be communicated before a booking is confirmed. This guide walks you through managing all extra fees directly in your Holidu listing.

Additional Fees

You can find and manage all extra fees in the "Additional fees & Protection" section of your Holidu listing. Here are the types of fees you can set:

• Cleaning fee – A fixed amount you charge guests for end-of-stay cleaning. Guests pay this at booking time through your chosen channel, never on-site.
• Security deposit – A fixed amount collected to cover potential damage (recommended). It must be charged before or at check-in and is refunded unless damage occurs. For Airbnb bookings, this is handled under AirCover protection.
• Additional fee per guest, per night – An extra charge for each guest beyond a certain number, up to your property's maximum capacity. This lets you offer lower prices for smaller groups. Per-guest fees apply uniformly across all seasons and cannot be set seasonally.
• Taxes – Any mandatory governmental or regional tax (Eco tax, Tourism tax, Camping tax, or Other tax). The amount valid on the day of check-in applies, even if it changed since booking. Depending on your channel or region, taxes may be collected on-site or included in the booking price.

How to set these fees

1. Log in to your Holidu account and select the property you want to edit.
2. Go to Configuration → Additional fees & Protection, then click Edit.
3. Enter the fees you want to apply.
4. Click Save at the bottom of the page when you're done.

Amenities with extra fees

In the "Additional fees & Protection" section, you can also set charges for certain amenities, including bikes, e-bikes, electricity, pets, bed linen, towels, beach/pool towels, breakfast, cribs, and high chairs.

For Booking.com, additional fees such as bed linen, towels, and electricity are charged automatically. On Airbnb, bed linen and pet fees are charged automatically at booking time and appear in your payout with Airbnb's commission applied.

Non-configurable fees

Some fees—like late check-in/check-out or special service charges—cannot be configured directly in your Holidu account. However, you can include these details in your property description to inform guests about any on-site charges or specific service fees.

Important: By law and per channel rules, you cannot charge fees based on consumption units (per kWh, litre, or kg). All fees must be set per night or per stay.

If you're unsure which fees are common in your region, our local teams can advise on what's typical for your market.