If you charge extra fees for your property, guests need to know the exact amounts upfront. By law, all fees must be communicated before a booking is confirmed. Here's how to set up additional fees in your Holidu account.

Additional Fees

You can find and manage all extra fees directly in the "Additional fees & Protection" section of your Holidu listing. Here are the types of fees you can set:

  • Cleaning fee – A fixed amount you charge guests for end-of-stay cleaning. Guests pay it at the time of booking through the channel used for the booking.
  • Security deposit – A fixed amount to cover potential damage to your property. It must be charged before or at check-in and is refunded unless damage occurs.
  • Additional fee per guest, per night – An extra charge for each guest beyond a certain number. This lets you offer lower prices for smaller groups while keeping the full property available. Per-guest fees apply uniformly across all seasons and can't be set seasonally.
  • Taxes – Any mandatory governmental or regional tax, such as Eco tax, Tourism tax, Camping tax, or Other tax.

How to set these fees:

  1. Log in to your Holidu account and select the property you want to edit.
  2. Go to Configuration → Additional fees & Protection, then click Edit.
  3. Enter the fees you want to apply.
  4. Click Save at the bottom of the page when you're done.

Amenities with extra fees

In the "Additional fees & Protection" section, you can also set charges for certain amenities. Options include bikes, e-bikes, electricity fee, pets fee, bed linen, towels, beach or pool towels, breakfast, crib, and high chair.

Note: Booking.com and Airbnb automatically charge guests for additional fees such as bed linen, towels, and pets. If you've set additional fees for these amenities, they'll be charged to the guest automatically on those channels.

Non-configurable fees

Some fees like late check-in, late check-out, or special service charges can't be configured directly in your Holidu account. However, you can add these details to your property description so guests are aware of any on-site charges or specific service fees.

Important: By law and per channel rules, you can't charge fees based on consumption units (such as per kWh, litre, or kg). All fees must be set per night or per stay.

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