How do I verify my account as an incorporated partnership (GbR or Grundstücksgemeinschaften)?

Important: This process can only be completed by the host (the primary holder on Holidu).

We'll guide you step by step through the verification process for your incorporated partnership. The process is secure, and you'll provide your information in a protected online environment.

Understanding: Incorporated vs. Unincorporated Partnerships

⚠️ Important: Know the difference

An incorporated partnership IS registered in a trade/commercial register and IS a separate legal entity. Examples include:

• Germany: KG, OHG, GmbH & Co. KG, GbR (if registered), Grundstücksgemeinschaften
• France: EIRL, SARL, SAS
• Spain: SL, SA
• Other countries: Registered partnerships with legal entity status

An unincorporated partnership is NOT registered in a trade/commercial register and is NOT a separate legal entity. If your partnership has a Handelsregisternummer (DE), is in the Registre du commerce (FR), or is listed in any official commercial register → you are an Incorporated Partnership.

Supported Countries for Incorporated Partnerships

The "Incorporated Partnership" entity type is available for hosts in the following countries:

• Germany
• France
• Spain
• Switzerland
• United Kingdom
• Austria
• Italy
• Greece
• Croatia
• Portugal
• Netherlands

Step 1: Verify Your Partnership Details

Before You Start: Have these documents ready

• Commercial register extract or certificate of incorporation
• Partnership agreement or articles of association
• ID document(s) of all legal representatives (passport, national ID card, or driver's license)
• Tax ID document or business registration certificate

Steps to Complete Partnership Verification

1. Log in to Your Holidu Account
   • Log in and go to the 'Account' tab
   • Click 'Validate' to start the verification process
2. Enter Incorporated Partnership Information
   • Enter the official name of your partnership as registered in the commercial register
   • Enter your commercial register number (Handelsregisternummer for Germany, SIRET for France, etc.)
   • Provide the registration country and city
   • Enter the partnership's business address
3. Primary Representative Details
   • Details of the person signing with Holidu are pre-filled
   • This person must complete Onfido identity verification
   • This person becomes the Primary Representative
4. Add Partnership Members
   • The Primary Representative is already listed
   • Click "Add another member" for each additional legal representative or owner with significant control
   • For each member:
     • Select entity type (typically Individual)
     • Indicate if ownership is greater than 25%
     • Provide control rights information if applicable
     • Enter personal details and submit
   • Repeat until all members are added
5. Verify Identity of Partnership Members
   • Instant Verification (recommended):
     • Select the country of issuance and document type (passport, driving license, or ID card)
     • Scan the QR code with your phone
     • Take clear photos of the document for immediate verification
   • Manual Upload:
     • Choose the document type and upload high-quality photos
     • Click 'Next' to submit. Verification can take up to 72 hours

Step 2: Upload Required Documents

Commercial Register Extract (required)

Upload an official extract or certificate from your country's commercial register, dated within the last 12 months. This document must clearly show:

• The official partnership name
• The commercial register number
• The address of the partnership
• The names of all legal representatives or members
• The date of registration and current status

Country-Specific Examples:

• Germany: Handelsregisterauszug (from Amtsgericht) or Gewerbeanmeldung
• France: Extrait KBIS from Registre du commerce
• Spain: Certificado de inscripción from Registro Mercantil
• Austria: Firmenbuchauszug from Handelskammer
• Italy: Certificato di iscrizione from Registro delle imprese
• United Kingdom: Certificate of incorporation or Companies House extract

Partnership Agreement or Articles of Association

Upload the original or certified copy of your partnership agreement or articles of association. This document must include:

• The names of all partners
• Details of roles, responsibilities, and profit distributions
• Signatures from all partners
• The date of establishment

Tax Registration Document (if required)

Upload a tax document issued by your country's tax authority showing:

• The partnership's official name
• The tax identification number
• The business address
• Current validity status

Document Upload Tips

• All documents must be clear, well-lit, and legible
• Documents must be in your country's official language or accompanied by a certified translation
• Ensure all names match exactly across all documents
• Documents should be dated within the last 12 months where applicable

Step 3: Verify Your Payout Details

Make sure the bank account holder's name matches the company name provided earlier, or the account belongs to the partnership registered in your commercial register. The bank account must be in the same name as the partnership.

Choose one of two verification methods

Instant Verification (recommended; not available in Greece, Austria, and Italy):

• Search and select your online banking provider
• Log into your bank account via Tink, our trusted partner
• Your banking login details are not stored — they're used only for verification

Manual Verification:

• Enter your bank details
• Upload a recent bank statement (issued within the last 12 months)
• The statement must show the partnership's name, IBAN, and bank location
• Click 'Next' to submit. Verification can take up to 72 hours

Step 4: Review and Submit

• Double-check all information you've provided
• Ensure all documents are uploaded and clear
• Verify that all member information is complete and accurate
• Click 'Submit' to complete the verification process

What Happens Next

After submission, your verification status will show as "In Review" in your Holidu account.

• If you used Instant Verification for bank details, the status updates immediately
• If you used Manual Upload, processing can take up to 72 hours
• Our specialized team will review your data together with Adyen Support
• Please allow up to two weeks for the full verification process

You can contact our team through the Holidu Assistant in your account for any questions or if additional information is needed.

Tips for a Smooth Verification Process

• Check Document Clarity: Make sure all documents are clear, well-lit, and legible
• Consistency is Key: Ensure all information matches across documents, especially names, addresses, and dates
• Use Official Documents: Always use original or certified copies from official registers
• Monitor Your Email: Watch your inbox for updates or any additional steps needed
• Accurate Bank Details: Double-check that the bank account belongs to the partnership and the account holder name matches your registration

Frequently Asked Questions

What if my commercial register number differs from my tax ID?

This is common in many countries. Both numbers are valid identifiers for your partnership. Provide both in your verification if requested, and include documents showing both numbers.

Can I verify with a scanned or digital copy of my commercial register extract?

Yes, digital or scanned copies are acceptable as long as they are clear, legible, and show all required information. The document should be dated within the last 12 months.

What if the partnership agreement is not in English?

You can upload the document in your country's official language. If requested by our verification team, a certified English translation may be required.

Can I use a different bank account than the partnership's main account?

The payout account must be held in the name of the partnership or be a business account belonging to all members. Personal accounts of individual members cannot be used for payouts.

How long does the verification process take?

The full verification typically takes up to two weeks. Instant verifications (identity and banking) process immediately, while manual uploads can take up to 72 hours each.

What if my verification is rejected?

If your verification is rejected, our team will provide specific reasons and guidance on resubmitting. You can reach out through the Holidu Assistant to clarify any issues.