How do I verify my account as a private host?

Verifying your account as a private host is an essential step to ensure you can receive payments and operate your property on Holidu. This comprehensive guide will walk you through the entire verification process, including personal details, identity confirmation, and payout information. By following these steps, you'll complete your verification quickly and securely.

Important: This process can only be completed by the host (the primary account holder in Holidu).

Video Guides

We've prepared video tutorials to help you through each step of the verification process:

• How to verify your personal details?
• How to verify your payout data?

Step 1: Gather Your Documents

Before you begin the verification process, ensure you have the following documents ready. Please note that Adyen does not accept scanned documents. Only clear photos or official digital downloads of the original documents will be accepted.

• Official identification (passport, driving license, or national ID)
• Proof of bank account ownership (e.g., bank statement or deposit slip)
• If you're a freelancer, sole trader, or sole proprietor, your registration number

Step 2: Access Your Account Verification

1. Log in to your Holidu host account
2. Navigate to the Account tab
3. Click on Validate to begin the verification process
4. You may be asked to sign a new agreement — simply accept to continue. (This won't change your pricing.)

Step 3: Verify Your Personal Information

1. Click on Personal Details
2. Review the information pre-filled from your Holidu account
3. If any information needs editing, click Edit and make the necessary corrections
4. Ensure all required fields are completed accurately
5. At the bottom, select whether your bank account is in your personal name or registered under your sole proprietorship (freelancer, sole trader, etc.)
6. If applicable, provide your registration number and address
7. Click Next to continue

Step 4: Confirm Your Address

1. Enter your address in the search field, and the details will autofill
2. Make sure the address matches the one on your ID document
3. If your billing address differs from your personal address, update it to match the address on your ID
4. Click Next to proceed

Step 5: Verify Your Identity with an ID Document

You have two options for identity verification:

Instant Verification (Recommended)

1. Select the country that issued your ID
2. Choose your document type (passport, driving license, or ID card)
3. Confirm that your document matches the personal information you've entered
4. Scan the QR code with your phone or get the link via SMS
5. Take clear, high-quality photos of your document for immediate verification

Manual Verification

1. Select your document type
2. Upload clear, high-quality photos of your document from your computer
3. Click Next to submit
4. Allow up to 72 hours for verification to complete

Step 6: Verify Your Payout Details

Ensuring your bank account details are correct is crucial for receiving your earnings. Your bank account must match the name you provided in the previous step.

Choose one of these two verification options:

Instant Verification

1. Select your online banking provider
2. Log in to your bank account through Tink (our trusted partner)
3. Your login information is never stored — it's only used for verification purposes

Manual Verification

1. Enter your bank details manually
2. Upload a recent bank document (dated within the last 12 months)
3. Ensure the document shows your name, IBAN, and for non-EU residents, the bank location
4. Click Next to submit
5. Allow up to 72 hours for verification

Step 7: Complete Sole Proprietor or Sole Trader Details

If you're a sole proprietor, freelancer, or sole trader, you'll need to provide additional information:

• Your business legal name (as it appears on official registration documents)
• Registration number (or indicate if you don't have one)
• Your business address (ensure it matches your legal address)

Step 8: Finalize Your Verification

• If you used Instant Verification, your account status should update immediately
• If you used Manual Verification, allow up to 72 hours for processing
• Track the status of your verification in your Holidu account — it will change from In Review to Complete once finished

Tips for a Smooth Verification Process

• Ensure clarity: Make sure your photos and documents are clear, well-lit, and fully visible
• Stay consistent: Ensure the information on all your documents matches, especially names and addresses
• Monitor your email: We may contact you with updates or additional steps, so check your inbox regularly
• Use high-quality images: Avoid blurry or partially visible documents
• Match all details: Double-check that all information across documents aligns perfectly

Need Additional Help?

If you encounter any issues during the verification process, our comprehensive FAQ article on account verification provides answers to common questions and troubleshooting tips.

Download Your Manual Guide

For a detailed step-by-step guide with screenshots, download our English manual:

• English Manual: Account Verification Guide

Why Is Account Verification Important?

Account verification protects both you and Holidu guests by ensuring a secure booking environment. This verification process complies with financial regulations and helps prevent fraud. Once verified, you can receive payments reliably and provide guests with confidence in your property listing.

By completing this verification, you're taking an important step toward building trust with potential guests and ensuring smooth financial transactions on the Holidu platform.